So far, from comments and talking with local professionals, I’m finding that Scag is heading toward the top of mower brands, but not way ahead of them. There are many good brands out there. I haven’t seen a Ferris mower in the last few years that I’ve been doing unscientific surveys of just looking around when I’m out driving. I see a lot of other brands, mostly Scag, but I haven’t seen a Ferris in at least a few years.

I would call back the manufacturer and speak to a manager and refuse to be put off until you get some answers and some help. Sometimes phone support will just say no and if you don’t insist, you go away and save them work. They get paid whether you get help or not. Also, contact your sales person and discuss your problem with them and be polite but very firm. Make sure you mention you will be switching brands if this is how Ferris services its customers. In this economy, they need to be responsive.

Please let me know if you get anywhere with them and what they help you with and don’t help you with by leaving another comment here. I and my readers would be very curious to know. A commercial mower is a huge purchase. We don’t make them lightly and we will not be loyal to brands that leave us in the tall weeds.

Sherri

Trying to find prices for Ferris mowers can be challenging. I’ve looked at several sites that say they are affiliates for Ferris mowers and carry Ferris mowers, but when I searched their sites there were no results….